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490 pages • first pub 1996 (editions)
ISBN/UID: 9780470192412
Format: Hardcover
Language: English
Publisher: Jossey-Bass
Publication date: 01 April 2009
Description
This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worke...
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490 pages • first pub 1996 (editions)
ISBN/UID: 9780470192412
Format: Hardcover
Language: English
Publisher: Jossey-Bass
Publication date: 01 April 2009
Description
This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worke...