The Improvement Guide: A Practical Approach to Enhancing Organizational Performance by Gerald J. Langley, Clifford L. Norman, Lloyd P. Provost, Thomas W. Nolan, Kevin M. Nolan, Ronald D. Moen

The Improvement Guide: A Practical Approach to Enhancing Organizational Performance

Gerald J. Langley, Clifford L. Norman, Lloyd P. Provost, Thomas W. Nolan, Kevin M. Nolan, Ronald D. Moen

512 pages • first pub 1996 (editions)

nonfiction business reference informative reflective medium-paced
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This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worke...

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