Terrific Five Star Customer Service: Learning about Excellent Service from Special People by Keith Hawk, Stan Toler
Terrific Five Star Customer Service: Learning about Excellent Service from Special People

Keith Hawk, Stan Toler

Terrific Five Star Customer Service: Learning about Excellent Service from Special People

Keith Hawk, Stan Toler

134 pages first pub 2012 (editions)

informative medium-paced
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Description

Terrific is a book that focuses on special people with Down Syndrome in the marketplace. It is a unique approach to defining excellence in customer service in a day when there appears to be very little found anywhere. For certain, it makes no diff...

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