The Art of Complaining: Canada's Consumer Action Guide by Phil Edmonston
The Art of Complaining: Canada's Consumer Action Guide

Phil Edmonston

The Art of Complaining: Canada's Consumer Action Guide

Phil Edmonston

120 pages first pub 1984 (editions)

nonfiction business funny informative lighthearted medium-paced
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Description

The Art of Complaining gives readers an arsenal of successful complaint tactics and claim letters compiled by Phil Edmonston, Canada’s best-known consumer advocate and the author of the best-selling Lemon-Aid car guides. The Art of Complaining tak...

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