The Greet Your Customer Manual by Sheri Stein, Laurie Brown

The Greet Your Customer Manual

Sheri Stein, Laurie Brown

128 pages first pub 2011 (editions)

challenging informative reflective medium-paced
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Description

On online poll asked "Have you ever stopped doing business with a company because of how you were greeted, either in person or one the phone?" 77.9% responded answered yes. Although surely simple, how you greet (or do not greet) your customer has ...

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