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204 pages • missing pub info (editions)
ISBN/UID: 9780367195892
Format: Paperback
Language: English
Publisher: Routledge
Publication date: 13 January 2019
Description
As a product of its time, the call centre utilises new developments in telecommunications and information technology to offer cost-efficient delivery systems for customer care. Efficiency, productivity and flexibility are all embodiments of neolib...
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204 pages • missing pub info (editions)
ISBN/UID: 9780367195892
Format: Paperback
Language: English
Publisher: Routledge
Publication date: 13 January 2019
Description
As a product of its time, the call centre utilises new developments in telecommunications and information technology to offer cost-efficient delivery systems for customer care. Efficiency, productivity and flexibility are all embodiments of neolib...