Earn Their Loyalty: Treating Customers and Employees Like People by Robert Brown

Earn Their Loyalty: Treating Customers and Employees Like People

Robert Brown

214 pages missing pub info (editions)

nonfiction business economics informative medium-paced
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"How can I nurture satisfied employees and loyal customers?" Outstanding customer service. Wide-spread employee satisfaction. The dual challenge for every business. You can mandate it. You can standardize it. You can develop policies and procedure...

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