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242 pages • missing pub info (editions)
ISBN/UID: 9780471723233
Format: Paperback
Language: English
Publisher: Wiley
Publication date: 01 August 2005
Description
The authors of Process Improvement and Quality Management in the Retail Industry discuss quality management through the examination of several companies that won the esteemed Malcolm Baldrige National Quality Award. Authors George, Thomas, and Wei...
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242 pages • missing pub info (editions)
ISBN/UID: 9780471723233
Format: Paperback
Language: English
Publisher: Wiley
Publication date: 01 August 2005
Description
The authors of Process Improvement and Quality Management in the Retail Industry discuss quality management through the examination of several companies that won the esteemed Malcolm Baldrige National Quality Award. Authors George, Thomas, and Wei...