The Challengers Pocketbook by John Townsend
The Challengers Pocketbook

John Townsend

The Challengers Pocketbook

John Townsend

92 pages first pub 1994 (editions)

nonfiction business informative inspiring reflective medium-paced
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Description

A collection of 24 profiles of difficult participants encountered on training courses and at meetings. Meet the Trapper, the Griper, the Silent Cynic, the whisperer and their many friends, and learn how to deal with them using the techniques outli...

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