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John Townsend
92 pages • first pub 1994 (editions)
ISBN/UID: 1870471199
Format: Not specified
Language: English
Publisher: Not specified
Publication date: Not specified
Description
A collection of 24 profiles of difficult participants encountered on training courses and at meetings. Meet the Trapper, the Griper, the Silent Cynic, the whisperer and their many friends, and learn how to deal with them using the techniques outli...
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—
John Townsend
92 pages • first pub 1994 (editions)
ISBN/UID: 1870471199
Format: Not specified
Language: English
Publisher: Not specified
Publication date: Not specified
Description
A collection of 24 profiles of difficult participants encountered on training courses and at meetings. Meet the Trapper, the Griper, the Silent Cynic, the whisperer and their many friends, and learn how to deal with them using the techniques outli...